For owners who still answer the phone
The phone rings while you're on a job. Then what?
It goes to voicemail. You call back at 7 pm. They've already booked someone else.
Or you drove out, measured, wrote the quote and sent it. Two weeks later you don't know if they said no, went cheaper, or forgot. You meant to follow up. Then the week happened.
That isn't you being bad at business. You're doing the work and running everything that brings the work in, at the same time. Something gives, and it's usually the part nobody sees.
Before you pay for more leads, find out how many of the ones you already get are slipping away. Three checks, 15 minutes, your own phone and your own records. Free.
- Call your own business at 6 pm: who picks up, and how long until the caller hears back
- Count last month's quotes against the follow-ups that actually went out
- Trace your last 10 jobs to where they came from
- A one-page scorecard that puts all three numbers side by side
Here's your guide.
A copy is on its way to your inbox too. Start with check 1 tonight at 6 pm.
Download the PDF