Terms of Service

Updated October 13, 2026 · Tegora LLC

These Terms of Service (the “Terms”) govern your purchase and use of APEX, a subscription marketing and automation service provided by Tegora LLC (“Tegora,” “we,” “us”). By subscribing, you agree to these Terms.

1. What the subscription includes

APEX is billed at $297 per month and includes, for the duration of an active subscription:

Deliverables are provided on an ongoing service basis. Specific scope, timelines, and priorities are agreed with your strategist during onboarding.

Advertising spend is not included. The $297 monthly fee covers our services only. Amounts you pay to Meta to run your advertisements are billed by Meta directly to your own payment method and are entirely separate from your subscription fee. You control your advertising budget at all times.

2. Billing and renewal

3. Cancellation

You may cancel at any time by emailing andrew@tegora.ai. There is no contract, minimum term, or cancellation fee. Cancellation takes effect at the end of your current billing period; you retain access to services through that date, and you will not be charged again.

On cancellation, campaigns are paused and access to the Tegora OS dashboard, community, and AI automations ends. See section 6 regarding ownership of assets.

4. Refunds

Your first month is covered by a 14-day money-back guarantee. Full details are in our Refund Policy, which forms part of these Terms.

5. Your responsibilities

To deliver the service, we need you to:

Delays caused by outstanding access or information do not extend the guarantee window or entitle you to a refund.

6. Ownership

You own your business content, your customer data, your domain, and your advertising accounts. Tegora owns the underlying systems, templates, automation frameworks, software, and processes used to deliver the service. On cancellation you may request an export of your customer data; the automation systems and dashboard themselves are not transferred.

7. No guarantee of results

We guarantee delivery of the services described above and we stand behind that with our refund policy. We do not guarantee any particular business outcome — a number of leads, a cost per lead, a search ranking, a conversion rate, or an amount of revenue. Marketing results depend on your market, pricing, budget, capacity, responsiveness, and factors outside our control, including changes to third-party platforms and their algorithms.

8. Third-party platforms

APEX depends on services operated by others, including Meta, Google, Stripe, and telephony and CRM providers. We are not responsible for their outages, policy changes, account suspensions, pricing changes, or decisions. If a platform suspends or restricts your account for reasons outside our control, we will help you work through it but cannot guarantee reinstatement.

9. Acceptable use

You may not use APEX to advertise or promote unlawful goods or services, to make false or misleading claims, to infringe intellectual property, or in any way that violates applicable advertising, telemarketing, or consumer protection law. We may suspend or terminate service immediately for a violation of this section, without refund.

10. Communications and text messages

We may contact you by email and telephone about your account and the delivery of your services. We will still send messages necessary to administer your account if you opt out of others.

Text messages (SMS) are opt-in. You receive texts from Tegora only if you tick the text-message consent box on one of our forms. Consent is not a condition of any purchase.

How we handle your mobile number is described in our Privacy Policy. We never share your mobile number or SMS consent for marketing purposes.

11. Limitation of liability

To the maximum extent permitted by law, Tegora’s total liability arising out of or relating to the service is limited to the amount you paid us in the three months immediately preceding the event giving rise to the claim. Tegora is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or loss of goodwill, even if advised of the possibility. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Termination by us

We may suspend or terminate your subscription if you breach these Terms, if payment fails and is not cured, if your conduct is abusive toward our team, or if continuing to serve you would place us in violation of a platform policy or applicable law. Where termination is not for cause, we will refund any unused portion of the current billing period.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to the email on your account at least 30 days before taking effect. Continuing to use the service after that date constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-law rules. You and Tegora agree to the exclusive jurisdiction of the state and federal courts located in Maryland for any dispute arising out of or relating to these Terms or the service.

15. Contact

Questions about these Terms: andrew@tegora.ai